Alec Titan
Muscle Booster is a workout app that offers a large library of AI-generated workouts and programs. While the app has an average rating of 3.6 / 5 on Trustpilot, reviews on other sites like Scam Detector and PissedConsumer suggest that it may be a scam. Some users have reported issues with unauthorized charges and difficulty cancelling subscriptions. The app has also been criticized for a lack of personalization in its workout programs and a dated user interface. Scam Detector's algorithm detected high-risk activity related to phishing and spamming, resulting in a low trust score of 34.8. While some reviewers have defended the app, recommending it for its low cost and vast library of workouts, others have warned against it, calling it a scam and a dishonorable company.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 3.6 / 5 |
| Number of reviews on Trustpilot | 3,432 |
| Scam Detector trust score | 34.8 |
| Malware score | High |
| Spam score | High |
| Tranco ranking | Low |
| PissedConsumer rating | 1.3 |
| Number of reviews on PissedConsumer | 76 |
| Cost | $6.49/month |
| Workout personalisation | Poor |
| User experience | Underwhelming |
| Customer service | Poor |
| Refund policy | Poor |
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What You'll Learn
Scam Detector's Trust Score
Scam Detector gives muscle-booster.io a trust score of 34.8, which is "Medium Risk". The score is based on 53 aggregated factors, including high-risk activity related to phishing and spamming. The website is considered questionable, with several risk factors and data numbers pointing towards it being unsafe.
Muscle Booster has received many negative reviews, with customers complaining about being charged for services they did not receive, difficulty in obtaining refunds, and poor personalisation of workout plans. The app has been described as "buggy" and lacking a "crucial personal touch".
On Trustpilot, Muscle Booster has an "Average" rating of 3.6/5, with some users claiming they were charged fraudulently and that the company refused to cancel their subscriptions or provide refunds.
Muscle Booster's website has a low Tranco ranking, indicating that it has relatively few visitors. While this could be expected for a new or highly specialised website, it raises warning flags if the site claims to be a large corporate or popular platform. The domain has been registered for several years, which could indicate that it is legitimate, as scam websites tend to be very new. However, scammers also buy old and existing websites, so this is not a definitive sign of legitimacy.
Overall, while Scam Detector's trust score indicates that Muscle Booster is a medium-risk website, the numerous negative reviews and reports of fraudulent activity suggest that users should proceed with caution when considering this platform.
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Malware and Spam Scores
Muscle-booster.io has received a medium trust score of 55.8 on Scam Detector, with the website recommending using caution when visiting the site. The score was calculated based on 53 aggregated factors relevant to the muscle-booster.io industry, including high-risk activity related to phishing, spamming, and other factors.
The website has also received a score of 3.6 out of 5 on Trustpilot, with some reviewers alleging that the website is a scam. However, it is important to note that other reviewers have expressed satisfaction with the workouts provided by the platform.
Muscle-booster.com, on the other hand, has received a positive review on Scamadviser, with the website being deemed safe to use. This positive trust score is based on an automated analysis of 40 different data sources, including the technology used, the location of the company, and other websites found on the same web server.
However, Scam Detector has flagged the website as questionable, with a medium-low trust score. The Scam Detector algorithm detected possible high-risk activity related to phishing, spamming, and other factors. The website received a score of 35.7 out of 100, with the platform recommending caution when using the site.
In general, a high Malware score implies the presence of suspicious code that may be unknowingly disseminated, while a high Spam score suggests a spam-ridden email address associated with the business. Scores under 30 in both categories are considered reassuring, while scores above this threshold may be cause for concern.
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Customer reviews
Some users have reported that they were charged for a subscription without their consent, with the company refusing to provide a refund. One user reported that they were charged $38.95 after a $6.95 trial, and that they had to cancel their credit card to stop the payments. Another user reported a similar issue, saying that they were charged over £66 after signing up for a cheap 12-week programme, and that the company refused to refund them.
Other users have reported issues with the app itself, including a lack of personalisation and underwhelming user experience. One review states that the app feels like a "mid-2000s video game" and that it is average despite having "countless positive reviews". The reviewer suggests that this may be due to effective marketing strategies by the developers.
However, some users have had positive experiences with the app, with one user calling it the "greatest experience" in their fitness journey. This user reports that they followed the videos and exercises and considered the advice provided by the app. Another user thanks the Muscle Booster team for helping them feel stronger and more confident in their daily movements.
In addition to these user reviews, several scam detection websites have analysed muscle-booster.io and muscle-booster.com. Scam Detector gives muscle-booster.io a score of 35.7/100 based on 53 aggregated factors, including possible high-risk activity related to phishing and spamming. They also note that the website has a high Malware score, which implies the presence of suspicious code. muscle-booster.com receives a higher score of 80% from Scamadviser, which is considered generally safe to use. However, they still recommend vetting the website independently.
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Refund policies
Several users have expressed concerns about potential scams involving Muscle Booster, a fitness app that offers workout plans and subscriptions. The app has been associated with unauthorised charges, subscription issues, and challenging refund processes.
Regarding refund policies, Muscle Booster's website mentions a money-back guarantee with specific conditions. These include technical issues and lack of visible results after following content recommendations. However, users have reported difficulties in obtaining refunds, with some mentioning non-customer-friendly terms and challenges in reaching customer support.
To request a refund, users can refer to the Refund Policy page on the Muscle Booster website to determine if their case meets the refund criteria. If eligible, they can contact the Muscle Booster support team for assistance. It is important to note that refunds are not guaranteed and are subject to the company's terms and conditions.
In cases where users have been charged without authorisation or have had issues with subscriptions, some have disputed the charges directly with their credit card companies or banks. This has resulted in successful reversals of unauthorised charges. It is recommended to review bank statements and invoices regularly to identify any unauthorised or fraudulent charges.
Additionally, users can take proactive steps by logging into their Muscle Booster account and cancelling their subscriptions. This can be done through the app or by emailing the company directly. It is advised to keep records of communication and documentation in case further action is required.
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Website legitimacy
Muscle Booster is a workout app that offers a large library of AI-generated workouts. The app has received mixed reviews, with an average rating of 3.6/5 on Trustpilot, and a 1.3-star rating on PissedConsumer. While some users appreciate the convenience and cost-effectiveness of the app, others have complained about unscrupulous billing practices, poor customer service, and a lack of personalisation in the workouts.
Scam Detector gives muscle-booster.io a low trust score of 34.8, indicating that the website could be considered a medium risk. The algorithm detected high-risk activity related to phishing and spamming. The website also has a high Malware score, which suggests the presence of suspicious code. The Scam Detector review concludes by recommending that people stay away from the website.
Scamadviser, another scam-detecting website, notes that muscle-booster.com has a low Tranco ranking, which means that the website has relatively few visitors. While this could be expected for a new or specialised website, it raises warning flags if the website claims to be a large corporate or popular site. Scamadviser also discovered that the registrar of the website facilitates a high number of other websites with low review scores, which may indicate a lack of thorough "Know your customer" processes.
Overall, while Muscle Booster may be a legitimate business, there are some concerns about the website's security and the company's billing practices. It is recommended that users exercise caution when visiting the site and providing personal or financial information. Users should also be aware of the potential risks associated with online scams and fraudulent activity.
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Frequently asked questions
There are several negative reviews of Muscle Booster, with some users claiming that they were charged for services they never received, or that they were unable to cancel their subscriptions and get refunds. However, Muscle Booster has a rating of 3.6/5 on Trustpilot, and Scam Detector states that their staff verifies that the service works and is trustworthy.
The main complaints about Muscle Booster are related to billing and subscription issues, with many users claiming that they were charged for services they didn't sign up for, or that they were unable to cancel their subscriptions. Some users also complained about the lack of personalisation in the workouts, with some saying that the programs didn't align with their goals and fitness levels.
There are many alternative workout apps available, such as Dr. Muscle, which offers honest and accurate reviews of other workout apps. It's important to choose an app that suits your needs, aligns with your fitness level, and provides the best value for your money. Some users have also recommended using free online resources instead of paid apps.
